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Upwork vs Fiverr: Which Freelance Job Site is Better?

Remote work is gaining momentum as technological developments continue to change and shape the way we live and, more importantly, the way we earn a living. Freelance job boards have become a new lifeline for old and new professionals who need a fresh start, a new client, or just a new challenge.

Upwork and Fiverr are two of the most popular sites for freelance work. These are two popular sites for digital and virtual employment, but which one is better for freelance services?

Right here ZDNet dives into the differences between Upwork and Fiverr.

What is Upwork?

A freelance job platform suitable for beginners

Upwork is home to big-name clients including Microsoft, Airbnb, Bissell, and GoDaddy, giving instant credibility to curious freelancers. There are three ways to find work on the platform: the Talent Market, where you can post jobs and get hired, the Project Catalog to post and sell projects, and Talent Scout for recruitment that match talent with employers. Job opportunities are wide and include fields such as development and IT, design and creation, sales and marketing, writing and translation, administration and customer support, finance and accounting, etc.

To get started, create a free profile and filter between national and international jobs. Upwork uses its own virtual currency called Connects, which allows you to apply for jobs. You get ten connections with the basic free plan, but if you upgrade your plan, you get 80 every month. Connections can be used to apply for jobs directly, or you can simply post projects available for hire and wait for employers to come to you. Or, if you can get professional help, recruiters will do the heavy lifting with a skills-based approach to your job search. You can also add badges that quickly and easily showcase your qualifications to employers visiting your profile.

Payment works in a variety of ways: traditional hourly pay or fixed price protection that uses project milestones to release payments in full or over time. You can choose how you get paid, with options that include traditional direct deposit and wire transfer, in addition to PayPal and Payoneer. A billing feature is available to simplify things and keep your records organized in one place.

How much does Upwork cost to use?

Upwork is free to join. The free plan gives you the ability to create your own profile, add a video intro, perform job searches, and create your own projects. You have ten Connects to use when applying for jobs on the platform. If you would like to purchase additional Connects, they cost $0.15 each and are sold in the following bundles:

You also have the option to upgrade your plan to Freelancer Plus for $14.99 per month. This gives a total of 80 connections per month instead of the standard ten that comes with the free plan. Freelancer Plus also provides increased visibility to employers and exclusive information on competitor offers so you can price your offer accordingly.

Upwork uses a commission-based fee structure based on a sliding scale for your jobs and projects. The more you earn, the lower the fees.

Total customer billing

Commission fees

Up to the first $500


$500.01 – $10,000


$10,000 or more


If you participate in the Upwork Payroll service, the service fee is waived. Additionally, if Upwork gives you Top Rated or Rising Talent status, reduced fees may apply if you are hired for a featured job.

What are the pros and cons of Upwork?


  • A versatile approach to recruitment.
  • Support for recruiters.
  • No service charges with payroll enrollment.

The inconvenients:

  • A limited number of Connects each month.
  • Must pay for additional connections.
  • Variable service fees.

What is Fiverr?

A marketplace to sell your services

What is Fiverr?

On its website, Fiverr proudly boasts that a gig is bought every four seconds. It’s a service widely known for its logo design, with over 50 million transactions sold on its platform to date. There is also major name recognition with clients such as Facebook, Google, Netflix and PayPal.

Jobs are available for freelancers in several fields such as graphic design, digital marketing, writing and translation, music and audio, programming and technology, lifestyle, data, video and animation and business. Website design, copywriting, SEO, and illustration are all popular services you’ll see listed on the platform. However, there are tons of categories to choose from. Clients can use a comprehensive search tool to find the right freelancer for their needs, or you can be proactive and simply add your own products or services to sell. Registration is free, and after creating your seller profile, you can start creating gigs or packages that showcase your skills and attract employers.

There are four seller levels for every freelancer using Fiverr:

  • New seller: Inexperienced sellers new to Fiverr start here.
  • Level 1 seller: A seller must pass 10 highly rated gigs and have an active Fiverr account for at least 60 days.
  • Salesperson level 2: A seller must pass 50 highly rated, one-time gigs and have an active Fiverr account for at least 120 days.
  • Top rated seller: A seller must successfully complete 100 highly rated, one-time gigs for a minimum of $20,000 and have an active Fiverr account for at least 180 days.

Once you’ve posted your profile and your jobs or services, you’re good to go. When a client purchases a project, you receive a notification to start work. The new service is Fiverr business, which is created for teams and allows companies to work with experienced freelancers. If you’re a brand new freelancer, you don’t have to worry either. Fiverr has some great resources to help you grow, like the on-demand Learn from Fiverr tutorial. For easier accounting, it integrates with the AND CO app, which allows proposal and task management, in addition to invoicing. Fiverr is skipping hourly rates, opting instead for flat-rate gigs and projects.

The platform offers the possibility of projects ranging in price from $5 to $10,000.

How much does Fiverr cost to use?

Fiverr keeps it simple, with no fees. There is no subscription to take out and you don’t have to pay anything to list the services. When you complete a job, Fiverr simply takes 20% off each transaction.

What are the pros and cons of Fiverr?


  • Free to join.
  • Free ads for services.
  • Tons of resources for freelancers.

The inconvenients:

  • No hourly projects.
  • 20% service charge.
  • Project ceiling of $10,000.

Which is right for you?

In Brief: Fiverr vs. Upwork



Free plan




5% – 20%


Customer service



The two have many similarities, so it’s important to consider several important factors that can help you find the right freelance job site for you.

  • Cost: When you’re a freelancer trying to make money, the last thing you want to do is spend your earnings on expensive membership fees. Before signing up, think about the costs associated with using the service, whether it’s a membership fee or a commission.
  • Customer service: Consider which service offers the type of customer support that’s best for you. For example, if you work late, you might prefer an independent service that has 24/7 customer support.
  • Terms and conditions: It often pays to read the fine print so you know the requirements and fees that govern the site.
  • Customer : One way to tell the legitimacy of a service is through the customers they serve. Take the time to see what types of projects have been completed on the platform and for whom.
  • Payment: When it comes time to get paid, you want to be sure that your service will work in conjunction with your preferred payment methods. Check what payment and deposit options are available, and the timeframes for each, to be sure that these payment terms will work with your finances.

What is the main difference between Upwork and Fiverr?

Although very similar, Fiverr and Upwork conduct their business in distinct ways. While Fiverr creates a welcome environment for gig work, Upwork tends to focus more singularly on hourly and lump-sum projects.

What is the main cost difference between Upwork and Fiverr?

Fiverr takes a flat 20% commission on all projects, but Upwork uses a sliding scale. Depending on your plan, Upwork takes between 5% and 20% off each service.

What is a freelance job board?

A freelance job website is a way to collect, apply and sell services to clients using a third-party platform. It is a popular type of virtual work for freelancers.

Are there other freelance job websites worth considering?

The best freelance job boards are a great place to start when determining which job boards to use. In addition to Upwork and Fiverr, these services also offer great features for freelancers looking for virtual and remote jobs:

See more : The Best Freelance Sites: Find Jobs and Remote Work

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