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She fell in love with the mortgage business in high school + has been helping people ever since

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Melissa Belcher of Truist. (Nathan Watson/Bham Now)

When you talk to Melissa Belcher, it’s clear that she found her passion in high school and never strayed from it. For over 30 years now, she has worked in the mortgage industry, helping people make the biggest financial decision of their lives. Find out why she loves working at Truist, whose mission aligns with hers.

The Only High School Kid Who Knew What an Escrow Account Was: Meet Melissa Belcher

Melissa Belcher, woman working at a Birmingham mortgage company
Melissa Belcher during the days of the Engel Mortgage Company. (Melissa Belcher)

When Melissa Belcher was a student at Ensley High School, she planned her whole life. She was going to go to UAB, graduate, and become a nurse.

But then, her freshman year in high school, she was part of a school program that required finding a job. Not into the fast food jobs her friends were getting, she worked part-time as a proof clerk at a bank that year.

In her senior year, a teacher came up to her and said, “I know you’re not in the program anymore, but a company called Engel Mortgage needs high school students.

The part-time job that changed everything

Melissa said “Okay, I’ll do it.” The Engel Mortgage company has floated it in different departments, from customer service to escrow.

“I really started the mortgage industry in high school. I guess I was the first in my entire high school to know what an escrow account was.

Melissa Belcher

She fell in love with the industry and the people who worked in it. She also discovered a passion for helping people.

“I really felt like my job was a calling – that feeling stayed with me from then on,” Belcher said.

A Word About Truist

Sharron Swain and Melissa Belcher talk at Railroad Park
When we were doing the interview for this story, we found out that Melissa got her start at Engel Mortgage Company, the company my father and grandfather started with Mr. Engel after World War II. She had many great stories to tell me. (Nathan Watson/Bham Now)

For 12 years, she has worked at Truist, whose goal is to inspire and build better lives and communities.

She was recently promoted to Assistant Vice President, Head of Retail Sales. In this role, she originates loans and trains newly hired loan officers.

Here’s what she says is the secret to her success with potential owners:

“I just listen to their dreams and their goals. Often they are not ready to buy a house, but I try to mentor them and teach them things that I have learned. If they want it enough and take certain steps, it will happen.

Want to work with a community that gives back? Truist is recruiting.

Why helping people finance their housing is important

Melissa Belcher with her grandchildren
Melissa Belcher and her five grandchildren. (Melissa Belcher)

Melissa grew up in the Central Park area of ​​Birmingham. She said when her parents bought their first house, it changed her world.

They used to be tenants in a decent neighborhood, but it wasn’t a community. When they moved to Central Park, they moved to an area that had sidewalks where she could ride her bike. They had a library and a community center.

“Now I’m part of a family that can change their child’s life, buy their first home or downsize. I am delighted to work for a company that allows me to do this every day.

Melissa Belcher

Giving back with Seeds of Hope

In addition to assisting prospective buyers and newly hired loan officers, Melissa enjoys the opportunity to give back to the community in other company-sponsored ways.

In fact, she told me how Kelly King, the company’s former CEO, sent gift cards during the pandemic so they could stream Seeds of Hope.

“At a time when people didn’t feel like there was much hope, they sent us gift cards to give to anyone we wanted to give them to. I prayed about it and gave my seeds of hope to the library I grew up in because I spent hours and hours there. I know it wasn’t a lot of money, but I felt like I had planted a seed of hope.

Melissa Belcher

Make a difference in the community

organize a free collection of school supplies
She coordinated free school supplies for North Jefferson County, organized by her church, First Baptist Church of Mt. Olive. (Melissa Belcher)

For the past 10 years, Belcher has also been part of a huge back-to-school campaign in North Jefferson County, where she lives. She was the coordinator because “I can’t stand the idea of ​​a child going to school without pencils, papers, markers or whatever they need”.

Melissa Belcher camping with her grandsons
Melissa at the Honeycomb Campground in Guntersville with her grandsons. (Melissa Belcher)

When she’s not working, you’ll find her reading, spending time outdoors camping, hiking, biking, or sitting around the campfire with her friends or family. grandchildren.

Looking for a place to develop a career + a life you love? Truist is recruiting.

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