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Charter Communications’ new customer service center will bring over 500 new jobs to Overland Park

TOPEKA, Kan. (WIBW) – An expansion by Charter Communications for a new customer service center in Overland Park will bring more than 500 new jobs to the area.

Kansas Governor Laura Kelly said Charter Communications has a new plan to open a new customer loyalty center in Overland Park that will create 510 new full-time jobs by the end of 2022. She said that the expansion will invest $18.9 million in the community.

“Our top-notch workforce and business-friendly environment make Kansas an ideal location for Charter Communications to expand,” Governor Laura Kelly said. “This $18.9 million investment, and the 510 well-paying jobs it will create, is a big deal to our state and our economy. My administration will continue to invest in the tools that make Kansas the best place in the country to do business.

Governor Kelly said Charter is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states, including more than 130,000 Kansans, under the Spectrum brand of Internet, TV and , mobile and voice.

“Broadband investment is taking off in Kansas, and Charter Communications is playing a leadership role in making it happen,” said Lieutenant Governor and Secretary of Commerce David Toland. “By dramatically increasing its existing investment and creating many more jobs in the state, Charter is sending a clear signal that Kansas’s educated workforce and quality of life is second to none.”

The Kansas governor said the new center will provide assistance to customers across the country in choosing the right services that best meet their needs. She said the new center is expected to open in early 2022 and will start hiring new staff in late 2021.

“This expansion is great news for Overland Park – we’re talking over 500 new high-paying jobs and a significant investment of $18.9 million in the community. I’m excited to welcome the opportunity to our area, although I’m not surprised Charter is attracted to the thriving business environment and workforce here in Kansas Third,” said Rep. Sharice Davids. (KS-03). “This is an exciting step as we continue to recover from the pandemic, and I look forward to seeing the positive impact on our local economy of Charter’s investment.”

“A diverse and talented workforce in and around Overland Park, combined with our strong partnerships with the State of Kansas and the Overland Park Chamber of Commerce, has made expanding here an obvious choice” , said Dave Lampman, group vice president of retention at Charter, mentioned. “We look forward to beginning the hiring process soon, in support of our commitment to providing exceptional service to our customers while providing excellent career opportunities in the community.”

Governor Kelly said residents of Overland Park and the surrounding area will benefit from the new full-time growth opportunity positions, which offer a competitive starting salary of at least $18 per hour, plus target commissions. and lucrative incentive opportunities. In addition to very competitive salaries, she said Charger provides employees with comprehensive benefits such as medical, life and disability; a market-leading 401(k) savings plan; tuition reimbursement; and free and discounted Spectrum services.

“Our region’s strong workforce continues to attract investment from leading companies such as Charter Communications,” said Overland Park Mayor Carl Gerlach. “As we work to recover from the pandemic, there is no doubt that these types of opportunities are vital to help boost the health of our economy. We welcome their expansion and the many additional jobs they will create in the crucial field of telecommunications.

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