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10 Rules of Modern Work: Helping Employees Thrive


As the pandemic has thrust the workforce into a completely different world of work, new rules need to be put in place to address employee concerns, according to Deloitte’s 2022 research on modern work presented at the conference. a webinar on April 26. To thrive, the new rules must help workers feel less overwhelmed, frustrated and anxious.

“Most of the ongoing research and initiatives are at the government level or focused on institutions, companies, structure and design,” said Indranil Roy, executive director of Deloitte’s Human Capital Consulting for South Asia. -East. “Very little is said to the individual white collar worker.”

To fill this guidance gap, Roy shared that it is possible for workers to thrive in this new world with the help of 10 rules.

According to Deloitte research, taking control helps people feel less overwhelmed. This is the first aspect of navigation in modern work, according to which there are three rules each:

1. Bring your own motivation

Daniel H. Pink’s 2009 study of motivation found that purpose, mastery, and autonomy drive people to do better. In a modern work setup where the boss doesn’t look over a worker’s shoulder or drive them directly, motivation is a personal matter. “Bring your own motivation because no one else will,” said Mr. Roy.

2. Set long-term and short-term goals

Although work goals are often structured quarterly, i.e. medium-term, a worker should set their own long-term and short-term goals to avoid being overwhelmed.

Mr. Roy explained: “Long-term goals are typically defined by ‘multipliables’, or x-fold improvement over a period of x years, while short-term goals are defined by increments, or x-fold improvement. x% in a few weeks. .”

Goal setting becomes digestible when guided by aspirations as well as action plans.

3. Shape your next job

Modern jobs disappear in four years or less, according to Deloitte. This means workers need to make the most of their current job life cycle by breaking it down into four stages.

Preparation takes place during the first six months, where you learn the tricks of the trade. Next comes growth, which lasts about one or two years. After that, we become complacent, says Mr. Roy.

The third year should be when a worker reinvents their way of working, so as not to settle. Finally, the transition phase is when you prepare for your next job.

Feeling awesome counters feelings of frustration because it validates your efforts, Roy said. The three underlying rules concern all relations with work.

1. Your users will judge your work

When it comes to judging work, Deloitte research found that clients and the boss is important, so it is necessary to impress both.

“The ‘great zone’ is when you meet and exceed the expectations of the users you serve and perform well in the eyes of your boss,” Roy said. “The feeling of achieving something must be based on these two dimensions.”

2. Work in sprints

Pace-wise, things change very quickly, usually within two weeks, which means approaching work in sprints.

Mr. Roy shared, “Celebrating wins is key to staying motivated. It is also essential to reorient yourself and learn from the bad weeks.

It is best to do this kind of evaluation every two weeks, such as between sprints.

3. Work from anywhere, but out loud

John Stepper’s 2015 study “Working Out Loud” linked the value of a network to visibility – which is critical, especially now that the workforce can tend to be invisible or isolated.

One suggestion was to publish one’s work internally to gain a sense of importance, or to take the initiative to curate items of interest in the work of others, which helps build connections.

“Networking is now a required skill, not just a nice skill to have,” Roy added. “It doesn’t mean showing off, but rather connecting the dots in a meaningful and useful way.”

The final aspect of navigating the modern workplace is growth, which covers the final three rules that address feelings of anxiety about one’s career path.

1. Turn your workflow into a learning stream

Deloitte research has described that learning should be planned and built into the schedule, just like work. Mr. Roy suggested color-coding his schedule in red (actual work) and blue (reading, strategizing, reviewing).

“Let’s reduce unnecessary update meetings and increase strategy meetings,” he said.

2. Global competence and scaling

There are people who have fuel for growth, according to Mr. Roy.

He explained that getting better at just what you do is about growing, but it’s also important to combine that with other things, or skills, to really grow.

3. Master the differences

For this rule, the Deloitte brochure pointed out that complexity needs diversity.

“We grew up in a traditional job where different functions solve different vectors of complexity,” Roy explained. “Now the teams solve all the vectors together.”

This means that designers and marketers are not just concerned with desirability, engineers and systems specialists are not just about feasibility, business and finance are not just about viability and resources. human beings are not only concerned with sustainability.

Finally, Mr. Roy emphasized the last rule that goes hand in hand with the other three – executing a parallel stampede.

“In some ways it feels like a hobby. It should be something you’re passionate about, but it’s set apart because it helps you develop skills you’re new to and connects you with new people,” he said. .

Following these 10 rules can help workers thrive in today’s world, according to Deloitte. — Bronte H. Lacsamana

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